Who is Who in the Blockchain ecosystem of Finland?Who are the key influencers in the Finnish Blockchain sphere?Dec 28, 2020Dec 28, 2020
Could Artificial Intelligence fix GDPR?Key words: Customer data, Artificial intelligence (AI), European Union (EU) General Data Protection Regulation (GDPR), automation, machine…Sep 19, 20171Sep 19, 20171
What is Demand Generation?What would happen if you could increase your sales while decreasing cost of doing so? Would that be powerful? Yet, in reality, would…Mar 13, 2017Mar 13, 2017
HR! Where are you (Going?)Disclaimer: All below reflections, reactions & comments below are entirely my own, based on publicly available sources.Aug 1, 2016Aug 1, 2016
R.I.P. Linkedin! (Long live Medium?)Due to Microsoft acquisition of Linkedin This is an impulsive and personal posting, nothing to do with any firm I may or may not be…Jun 13, 2016Jun 13, 2016
Anti-thesis: Account Based Marketing is Your “best” approach to Growth! Or is ABM really so?I was told that Alterra Group research claims 97 % of firms practicing ABM deliver higher sales ROI than from any other activity. Can…May 9, 20161May 9, 20161
To master Omnichannel service experiences, mission impossible?For most of us following Social media, and especially here Linkedin discussions, concepts such as customer experience (CX) and…May 4, 20162May 4, 20162
Can customer journey mapping help with this new digital world anymore?Personalization dilemma of customer experience (cx) professionals: Cx Journey design risks to push all your customers into the same train?Mar 30, 2016Mar 30, 2016
Customer service, is it ever there (or does it really get issues solved) when you need it?It is about time to transform your cost center to a profit center! Are you ready? I am not pretending to give you perfect answers here, I…Nov 23, 2015Nov 23, 2015